| After months of research and agonizing over | | | | should be able to give you names of other |
| decisions, zoning laws, permits and paperwork, the | | | | contractors who can get you a better deal. If you |
| time has finally come to begin construction on your | | | | call them up with a frantic question, they should take |
| self storage steel building. It's a prospect that's both | | | | your call immediately, not tell you that they're |
| exciting and frightening. | | | | "unavailable" and that they'll call you in a couple of |
| However, things immediately start to go wrong. | | | | days. A supplier that takes the time to properly |
| Building materials you request weeks ago don't show | | | | address your construction questions is invaluable. |
| up when they're needed. Contractors are calling you, | | | | Your steel building supplier shouldn't be a source of |
| asking when they'll be able to start work. The | | | | trouble |
| concrete guy you hired is a week behind schedule, | | | | There's a lot that can go wrong with self storage |
| which pushes your own construction back. And to | | | | construction. You don't want your steel building |
| top it off, it rains for two weeks straight, pushing | | | | supplier to be a part of that "wrong." If you choose |
| your completion date back some more and costing | | | | the wrong supplier, you'll be looking at construction |
| you more money in delays. | | | | delays and higher costs, as the supplier is more |
| You need help, no doubt about it. You need | | | | concerned with ensuring they make a profit than |
| someone to answer the questions that you can't, | | | | ensuring you have a smooth construction. |
| somebody to help you get back on track when | | | | A good supplier, on the other hand, will be an ally, not |
| everything's been thrown out of whack. You try to | | | | the source of a never-ending migraine. They will be |
| talk to your steel building supplier, but get no answer. | | | | knowledgeable and reliable, so even when things go |
| They're just giving you the buildings, they say. The | | | | wrong (as they undoubtedly will), they'll be able to |
| rest is up to you. | | | | help you see what to do next. |
| You need somebody to lean on | | | | Always get references |
| This scenario is why customer service isn't just a nice | | | | Before you settle on any steel building supplier, you |
| bonus when constructing self storage buildings; it's | | | | should first ask to see a list of their previous clients. |
| absolutely vital. Construction is a hairy process at the | | | | Then, you need to contact those clients and see |
| best of times. At the worst of times, it can be a | | | | how their construction process went. Was it smooth |
| complete nightmare. The partnership you form with | | | | or rough? Was the supplier helpful, or did they |
| your steel building supplier lasts long beyond that first | | | | consistently use poor quality steel and have to send |
| check, and you may be relying on them for advice | | | | materials back because they didn't match the |
| and quick responses to crises as they arise. It can | | | | specifications needed? Is the supplier somebody |
| mean the difference between months of frustration | | | | they'd like to work with again? |
| and a relatively pleasant experience. | | | | If you're unable to get a client list from the supplier, |
| What kind of customer service should you expect? | | | | say "Thanks, but no thanks." You want somebody |
| Your steel building supplier should answer your | | | | who's proud of their previous clients and the jobs |
| questions | | | | they've done. If they decline your request or try to |
| If you have questions or concerns about the | | | | talk you out of it, move along. |
| construction process, whether it's about the quality | | | | A steel building supplier who also provides you with |
| of certain materials or if a particular electrician is | | | | excellent customer service is one of the most |
| offering you a good deal, you should be able to | | | | important elements of your self storage construction. |
| discuss it with your steel building supplier. They've | | | | It can make the difference between self storage |
| built a whole lot more self storage buildings than you | | | | construction that's a dream and a construction |
| have, so they should know the industry inside and | | | | process that's a nightmare. Pick the right steel building |
| out. | | | | supplier, and you'll have one less thing to worry |
| For example, if an electrician is overpricing you, they | | | | about. |