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How to Perform an Exchange Migration

In this phase, existing mail accounts and completed and tested prior to
messages are migrated from the existing migration.-------------------------------
messaging environment to the Microsoft -----------------------------------------
Exchange 2003 environment. Your migration --------Choosing Full or Limited
strategy must be executed in a manner Migration
that is transparent and that has the Accounts to migrate can be defined based
minimum possible impact on your current on business rules (for example, all mail
e-mail users.To accomplish these goals, accounts in good standing or priority
an effective migration strategy and accounts requiring early access to
appropriate migration tools must be features not offered in the exiting mail
designed and implemented. They must system).If you are not going to migrate
address all aspects of system migration, the entire population at one time, there
including networking, external are certain considerations you need to
interfaces, account synchronization, plan for. For limited migration, you must
management systems, and parallel configure the Microsoft Exchange 2003
operations.This chapter contains the system for POP proxy in order to retrieve
following sections:Developing a Migration mail from the legacy system for
StrategyPreparing the Migration PlanUsing unmigrated accounts and mailboxes. The
Migration UtilitiesTips for a Successful architecture must also account for SMTP
MigrationRefer to the Microsoft Exchange relay during Proxy mode in order to
2003 Migration Guide for complete deliver appropriate mail to the legacy
information on migration.Developing a system as well as to Microsoft Exchange
Migration Strategy 2003.The method of migrating account data
The typical site where Microsoft must be identified and tested. Before the
Exchange 2003 is installed has an limited account migration can occur, a
existing mail system that provides back-out plan, migration quality
messaging services to its users. assurance, and certification of migration
Migration is the act of moving or copying must be resolved and validated by
the data for all users from the legacy testing.In many instances, new
(existing) system to the Microsoft subscribers to mail service at the
Exchange 2003 system. Migration is customer site are added to the Microsoft
performed so that all customers can be Exchange 2003 system before migrated
serviced by the Microsoft Exchange 2003 accounts from the legacy system. The
system, not simply those new subscribers benefits of handling new registrations in
following the installation of Microsoft Microsoft Exchange 2003 are that you may
Exchange 2003.Migration is the most be able to:Offer differentiated service
complex facet of any deployment project. immediately.Introduce Microsoft Exchange
Even though this document provides a 2003 at a measured pace.Ensure that no
framework to follow for migration, no two more users are added to an obsolete
migrations are exactly alike, due to the system.Resuming Service
differences in each site's legacy mail Once migration is completed, accounts
system and its integrated systems and are automatically switched from Proxy
procedures. A successful migration mode to active status. Users regain
depends upon accurately identifying all access to their mailboxes and all
unique aspects of the system that are to messages that were deferred during
be duplicated in Microsoft Exchange and migration are delivered to their intended
then duplicating these conditions through recipients. In addition, you must move
development and testing prior to the operations entirely to the Microsoft
actual physical migration.The principal Exchange 2003 system and deactivate the
issues of concern in any migration to a legacy system.A burn-in period should be
new mail service are data integrity and identified, over which the Microsoft
transparent cutover to production. Data Exchange 2003 system must be closely
integrity guarantees that all mail monitored for error conditions.Using
accounts, stored messages, and associated Migration Utilities
personal information and preferences (for There are multiple methods for the
example, address books, passwords, and so combined migration of accounts and
forth) are accurately retained in the new mailboxes. One method is to transfer all
mail system. Transparent cutover to accounts in a single migration. Then,
production means that the transition is mailboxes can be transferred in batches.
handled quickly, cleanly, and with no Another method is to transfer a batch of
disruption to the end-user experience.In accounts, then transfer a batch of
typical migrations, the total amount of corresponding mailboxes, and so
time required for a successful transition on.Utilities that support the chosen
is a function of system complexity. Both strategy must then be developed and
the total number of mail accounts and the tested. These tests should include timing
total number of stored messages are of the execution of these utilities.This
significant factors. In addition, phase involves the building of the
migration time can be affected by system migration utilities themselves and must
and site-specific issues.Any migration include the design, development, and
strategy must address:Migrating testing of the migration utilities that
accountsMigrating mailboxesMigrating are to be used to migrate the mail from
Accounts the existing system to the newly
This migration involves all of the implemented Microsoft Exchange 2003
information that uniquely identifies and system. New tools have to be built very
describes a user, including often because of the different source
class-of-service data that defines the mail systems that can be in
service for which users are subscribed. existence.Microsoft Exchange 2003 offers
Account data must be placed in the automated migration tools designed to
Microsoft Exchange 2003 system before streamline the process of moving your
message data. The first task is therefore service, including built-in tools for
to collect and transfer account data from services using Sendmail and
the legacy system and then transfer it to Software.com's Post.Office. These
the Microsoft Exchange 2003 system.If flexible, modular, and customizable tools
your legacy system has domains and are Perl scripts that handle the export
organizational units, you must prepare to of directory, mailbox, and user
migrate these also.Migrating Mailboxes information from these other systems to
This migration involves message files in Microsoft Exchange 2003-readable
data--the actual messages to be migrated format (based on LDIF), which are then
that belong to the user. The mailbox is imported into Microsoft Exchange 2003.
simply a collection of the messages These tools enable you to migrate all
belonging to a particular accounts at once or as incremental blocks
account.Preparing the Migration Plan of users. When migrating from a different
Migration involves significant planning, mail system such as Netscape Messaging
more so than any other deployment task. Server or SIMS, Microsoft Exchange 2003's
This planning is necessary because the proxy features and robust export command
activity is exposed to existing users and set provide a solid foundation for rapid
will, in most cases, be the initial development of custom export scripts.Tips
experience that users have of the new for a Successful Migration
system. It is very important to plan for With the completion of the migration
every eventuality in order to avoid tests, the only anticipated impact will
problems during the migration.Refer to be caused by the difference in
Appendix A for information on how to functionality between mail systems. Once
obtain a sample migration plan.Migration the migration of accounts has started,
is 95 percent planning and 5 percent the target production environment becomes
execution. A multitude of factors that the production environment.The migration
must be considered in order for a procedure involves these discrete
migration to succeed.The Migration Plan steps:Setting up Microsoft Exchange 2003
provides a detailed, step-by-step in Proxy modeChanging the MX
procedure for migrating accounts and recordIdentifying accounts to be
mailboxes to Microsoft Exchange 2003. The migratedExtracting account
deployment team should make several dry informationCreating accounts in Microsoft
runs of this plan, with each dry run Exchange 2003Migrating messagesSetting Up
resulting in a subsequent refinement of Microsoft Exchange 2003 in Proxy Mode
the plan.Any migration plan should Microsoft Exchange must be configured
address these considerations:Ensuring for Proxy mode prior to activating the
systems readinessCoordinating with other system. The proxy configuration permits
groups and identifying the relay of message and service requests
dependenciesVerifying software to the legacy system until the full
installation and configurationSetting up migration has been achieved.In Proxy
the test systemProviding provisioning mode, all incoming mail is directed to
connectivityTesting the migrationChoosing Microsoft Exchange 2003. If the mail is
full or limited migrationResuming for a user that does not have an
serviceEnsuring Systems Readiness Microsoft Exchange account, the mail is
All systems to be tested must be ready relayed to the legacy system for
and operational before testing begins. In delivery. If a user attempts to retrieve
addition networks must be implemented as mail, but the user's mailbox is not yet
defined in the architecture design (see located on the Microsoft Exchange 2003
Chapter 2).For each original e-mail system, the POP server will connect to
system, separate IP settings (each with the legacy system and will retrieve the
unique "A" records in the DNS) must be mail from the legacy mailbox
established for the following:Host location.Changing the MX Record
Address This is the permanent IP In order for mail to reach the Microsoft
assignment for the host. Exchange 2003 system (instead of the
Service Address This is the address legacy system), you must change the MX
that is used by all e-mail clients for a record in the DNS for the mail domain of
service. The Service Address will be the site, so that traffic is directed to
re-assigned to Microsoft Exchange at the Microsoft Exchange 2003.With all of the
time of account migration. mail directed to Microsoft Exchange, you
Service Proxy Address There must be a can begin to burn-in the system with live
Service Proxy Address for each Service loads and become accustomed to operations
Address. The IP number used for any administration even if there is no
Service Proxy Address will match its account data in the system. However, as
respective Service Address. The Service soon as the system is activated, accounts
Proxy Address will be used for proxy are provisioned directly into Microsoft
targeting where proxy is used on the Exchange
Microsoft Exchange system. These can be 2003.------------------------------------
de-assigned after all migrations are -----------------------------------------
complete and when it is determined that a ---Note: This step can take a few hours
revert procedure is not to be propagated over the
required.Coordinating with Other Groups Internet.--------------------------------
and Identifying Dependencies -----------------------------------------
Since any migration touches upon many -------Identifying Accounts to Be
aspects of a company's operations, make Migrated
sure you coordinate the migration with The first step in migration is to
all affected groups and identify determine which existing mail accounts
dependencies--that is, determining the will move to the Microsoft Exchange 2003
order in which systems should be system. Accounts to migrate can be
migrated.Verifying Software Installation defined based on business rules (for
and Configuration example, all mail accounts in good
In addition to installing Microsoft standing, or priority accounts requiring
Exchange 2003 (see Chapter 3) and early access to features not offered in
verifying that all components the existing mail system).Extracting
inter-operate, you must set correct Account Information
Microsoft Exchange environment settings After defining the accounts to migrate,
for the root user. These include the the next step is to extract account
correct $PATH, $LD_LIBARARY_PATH, and information from the existing mail
$Microsoft Exchange settings in order to system. Using the target account list,
access the Microsoft Exchange migration account information is exported into a
tools.Setting Up the Test System file in LDAP Data Interchange Format
To validate a migration plan, the test (LDIF). The standard LDIF format permits
system should have the capacity of the importing of account information from
production systems, including the proper any existing mail system to an Microsoft
storage volume configuration and failover Exchange system. The scripts used here
configuration (service continuity). The can be customized to handle any
test system must have Internet situation.Creating Accounts in Microsoft
connectivity, as Proxy mode operations Exchange 2003
cannot be tested without this.Aside from Next, accounts are created in the
equipment that mimics the production Microsoft Exchange directory based on the
system, test driver machines must also be account information described in the LDIF
available to power the migration and file. As accounts are created, they are
capacity tests. The test drivers must be placed in Proxy mode, causing mail
configured with migration utilities as delivery to and access from unmigrated
well as with mail clients or other test accounts to be passed directly through to
utilities for accessing and sending the old mail system, thus ensuring
mail.At least one test host is required continuous service to end users. During
for migration testing; this host acts as this phase, if a user logs in and
a surrogate for the actual online e-mail supplies an unknown username, the
hosts and holds all mailbox data required Microsoft Exchange POP server connects to
for testing.Providing Provisioning the current e-mail system.Migrating
Connectivity Messages
The provisioning interface must be The last phase of migration involves
validated before migration can occur. C moving mail messages from the existing
API procedures should be tested to ensure mail system to the Microsoft Exchange
that modifications performed on the ISD system. Message migration may occur
are successful and are propagated to the either as separate files or as a single,
provisioning database. The Perl API set concatenated file. However, some
for batch account migration also must be customization is typically required,
tested. Last, administrative routines in since the way a message is stored in the
the provisioning system or ISD must be Message Store Server (MSS) can differ
validated.This testing is performed in a from the standard mail format. This phase
dual provisioning environment. The requires new accounts to run in
purpose of dual provisioning is to ensure Maintenance mode, during which time these
the ability to revert to the legacy mail mailboxes are unavailable. For this
system in the event that the new mail reason, message migration is typically
system in not successful.For performed in small increments during
provisioning, automatic mailbox creation off-peak hours.Exchange Migration plan
must be tested. Zero-length mailboxes are for moving forward:Perform Due Diligence
typically not migrated; rather, they are on your network via Remote Terminal
turned on in Microsoft Exchange 2003. The Service ( Next Week)
first time mail is received or checked, Identify existing components - users,
the mailbox can be created. A large test groups, login variables
database (representing the volume of Document proposed AD structure
anticipated accounts) must be Project kickoff meeting (Friday)
test-migrated to ensure that the Install Windows Server 2003 (Friday
procedure works and that the destination Night)
ISD database can handle it.If possible, Install Active Directory (Friday Night)
you should identify a group of "friendly" Configure, Patch and Connect (Friday
users willing to assist in identifying Night)
any problems or errorsTesting the Review Event Log, resolve any errors
Migration (Friday Night)
Before the migration can occur, Connect AD environment to existing
comprehensive testing on the production Windows 2000 (Friday Night)
system must be completed. Migration test Identify existing printers (Saturday)
activities are "non-intrusive" to the Identify existing components in Exchange
existing mail system and are conducted (Saturday)
from a separate system using actual user Build Exchange, configure,
account information and a test copy of patch(Saturday)
the production user data.The procedures Install and configure virus
for extracting account data from the software,Spam solution and Fax
legacy system must be tested. The method Software(Saturday)
and utilities to load these accounts into Configure OWA in DMZ(Saturday)
the ISD must be validated through Verify Installation (Saturday)
testing. Each class of service must be Perform Mailbox Move (Saturday)
included, as well as each combination of Install Outlook 2003 on all desktops.
account attributes, such as forwarding, (Saturday - Sunday)
aliases, and vacation replies.In Review Event Log, resolve any errors
addition, the process of moving mailboxes (Sunday)
to the Microsoft Exchange 2003 system Setup Test workstation/perform testing
must be tested. This process includes the (Sunday)
method of suspending the account, the On-Site to handle any issues with the
physical transfer of messages and migration (Monday)The above steps are
attachments, and the return of the only an estimate of work needed to be
account to active status.You should make perform a successful migration. After we
any possible configuration changes to perform the Due Diligence Intercore will
prevent network or system loading. In have a more definite outline in MS
addition, you must establish any special Project to fully detail the breadth of
network, host, or storage accommodations work needed to perform the migration .
that may be required for testing. A This Due Diligence will identify issues
special network configuration may be that we can resolve before the migration
required to prevent traffic complications is performed.InterCore Technologies, LLC
introduced by migration testing. Another opened it's doors in May of 1996. Our
solution may involve localization of the mission: To Provide a high level of
original mailbox storage to the Microsoft computer consulting services using the
Exchange 2003 most experienced engineers at fair
system.---------------------------------- prices. We believe in using a Business
----------------------------------------- Value approach to every aspect of
-----Note: Depending on the particulars computer consulting. This provides our
of a given migration, you may need to clients with the most cost effective
create new scripts or modify existing solutions. We help our clients get more
migration scripts. All scripts for with their current technology investment.
managing batch processes must be




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